General Information

For general questions regarding products or transactions, please call 203-287-9990 ext. 228 or email support@nanddsports.com.

For all technical issues or comments regarding this website, please email us at support@nanddsports.com.

Shipping & Delivery
  1. For birthdays and special events shipping can be rushed, please email us at support@nanddsports.com with your order number and the date when the order needs to be delivered. Products will generally be shipped from one to two weeks of the order being placed.  In the event of a backorder, customers will be notified of a delay.  Special care will be used during Christmas season to ensure that all products are delivered in time. Ground orders are shipped via USPS First Class or UPS Ground. Expedited shipping is handled through UPS.
Privacy & Security
  1. All purchases are made via Authorize.Net.  Your credit card information is never shared or printed.  Your personal information and contact details will never be shared with any third party.
Returns & Replacements
  1. All returns must be made within 14 days  (U.S. customers) or 30 days (International customers) from the date of purchase.
  2. Customers are responsible to pay the shipping charge back to our warehouse.
  3. Shipping from our warehouse back to the customer will be free only for the first return or exchange.
  4. Items must be in brand new, unworn, unwashed condition with all original tags and packaging (if applicable).
Payment, Pricing & Promotions
  1. All orders are processed securely via Authorize.Net. An account with Authorize.Net is not required, all major credit cards are accepted.
  2. Promotions and discounts only apply to eligible products.
International Orders(Outside US and Canada)
  1. International orders (anywhere outside the USA, including Canada and Europe) will be shipped out once in two weeks, generally on Thursday, unless expedited. When the option for "International Orders(Outside US and Canada)" is selected, the total authorized for shipping will be $30.00 (you will likely be charged less than this amount). The cost to ship your order will be calculated and the total amount will be deducted from the $30.00. You will receive notification for the amount of your shipping charge.  If you would like to receive a quote, please email support@nanddsports.com with the items, your address, and when you require delivery.  We cannot guarantee meeting all delivery requests.
  2. Additional fees may apply, depending on weight and destination of the order.